Technical Support Executive/ Team Leader (Night)

Published On

24 Aug 2023

Company Information

ChefOnline

Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1

Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.

Technical Support Executive/ Team Leader (Night)

ChefOnline

Vacancy

01

Job Context

    ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK. We are searching for an enthusiastic Technical Support Executive to provide enterprise-level support to our customers. This is a dynamic role where you will provide technical assistance, troubleshoot, and resolve customer problems.

Job Responsibilities

  • Provide customer support to our clients over the phone.
  • Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Provide training to our customers regarding products and services.
  • Collaborate with the internal team to escalate the pending issues.
  • Performing relevant tasks assigned by the line manager.


Employment Status

Full-time

Workplace

  • Work at office


Educational Requirements

  • Bachelor of Science (BSc) in Computer Science Engineering/IT
  • O-level/A-level backgrounds will get a preference
  • The candidate must be an excellent communicator in written and spoken English (IELTS band 7.0+)

Experience Requirements

  • 3 to 5 year(s)


Additional Requirements

  • Age 28 to 35 years
  • Experience in HTML and CSS will be a plus.
  • Basic knowledge of PHP and MySQL

Job Location

Dhaka (Gulshan)

Salary

    Negotiable

Compensation & Other Benefits

  • Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2
  • The office work is 4 nights a week
  • Shift starts at 7:00 PM and ends at 6:00 AM


Job Source

Bdjobs.com Online Job Posting.

Published on: 24 Aug 2023

Vacancy: 
01

Employment Status: Full-time

Experience: 3 to 5 year(s)

Age: Age 28 to 35 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Application Deadline: 23 Sep 2023


Applicants are encouraged to submit Video Resume

Read Before Apply

Please do not apply if you do not meet the requirements

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure





Application Deadline : 23 Sep 2023

Leave a Comment