Senior Executive (Team Leader, International project)

Senior Executive (Team Leader, International project)

Genuity Systems Ltd.


Not specific

Job Context

  • Department : Call Center
  • Working Hours:
  • 7:00 PM – 7:00 AM
  • Weekly: 5 days.
  • Weekend: Saturday, Sunday.

Job Responsibilities

  • Leading & training team members, setting strategy and monitoring progress towards goals.
  • Directs, administers and controls the day to day operations.
  • Excellent organizational skills with the ability to communicate with our US based client.
  • Ensure company goals and objectives are being met by each employee and provide constructive feedback.
  • Candidates have to work between 7 PM to 7 AM, Monday to Friday even on Govt Holidays.

Employment Status


Educational Requirements

  • A Level, Graduate (If you have English speaking skills)

Experience Requirements

  • At least 2 year(s)

Additional Requirements

  • A Level or Bachelor degree in any discipline (Fluency in English speaking & writing is mandatory).
  • Preferred Training/Trade Course: Telemarketing/ Call Center/ Customer Care.
  • Strong understanding of business goals and standards for customer service.
  • Exposure to diverse viewpoints, cultural norms, and experiences.
  • Superb verbal communication, interpersonal, research, and record-keeping skills.
  • Proficient using Microsoft Suite.
  • Minimum 2 years of experience working in an international Call Center.
  • Must be fluent in Spoken English with standard pronunciation.
  • Candidates from English medium will get high priority.
  • Should have excellent communication skill with Customer service etiquette.

Job Location

Dhaka (Kazipara)


  • You have an opportunity to earn 30000-35000 Taka in a month.

Compensation & Other Benefits

  • As per company policy.

Job Source Online Job Posting.

Published on: 12 Sep 2023

Not specific

Employment Status: Full-time

Experience: At least 2 year(s)

Job Location: Dhaka (Kazipara)

Application Deadline: 11 Oct 2023

Published On

12 Sep 2023

Company Information

Genuity Systems Ltd.

Address : Genusys Point Plot – 08, Road – 4, Block – A Section – 11, Mirpur, Dhaka- 1216

Business : Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Call center solution, VoIP soft-switch and billing, Mobile Dialer, IVR, IP-PBX solution and advance IT training.

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