Junior Officer / Officer-CRM

Published On

29 Aug 2023

Company Information

Best Budget Beauty (BBB Group)

Junior Officer / Officer-CRM

Best Budget Beauty (BBB Group)

Vacancy

06

Job Responsibilities

  • Facilitate and contribute towards the company’s CRM department.
  • Understanding & learning of beauty & personal care products.
  • Answer queries of customers through the website, social media and phone calls.
  • Suggesting products that meet customer needs and informing customers about product details like ingredients, usage directions and price.
  • Identify and assess customer needs and purchase behaviour.
  • Take orders online and prepare invoices.
  • Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Answer all the queries by the end of each designated shift timeline, each day.
  • Engage in any other relevant tasks delegated by Department Head/Management.


Employment Status

Full-time

Workplace

  • Work at office


Educational Requirements

  • Bachelor’s degree in any discipline
  • Skills Required: Very good skill in typing

Experience Requirements

  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Call Center Management, Customer Relationship Management (CRM)
  • The applicants should have experience in the following business area(s):
    Call Center, E-commerce


Additional Requirements

  • Age 22 to 30 years
  • Both males and females are allowed to apply

Job Location

Dhaka (Mirpur 2)

Salary

  • Tk. 15000 – 20000 (Monthly)
  • Minimum Typing Speed 35 WPM
    Must have good knowledge of skincare/makeup products
    Fast learner and passion for customer service

Compensation & Other Benefits

  • Provident fund
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Job Source

Bdjobs.com Online Job Posting.

Published on: 29 Aug 2023

Vacancy: 
06

Employment Status: Full-time

Experience: At least 1 year(s)

Gender: Both males and females are allowed to apply

Age: Age 22 to 30 years

Job Location: Dhaka (Mirpur 2)

Salary: Tk. 15000 – 20000 (Monthly)

Application Deadline: 28 Sep 2023


Applicants are encouraged to submit Video Resume

Read Before Apply

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure





Application Deadline : 28 Sep 2023

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