Information Officer

Published On

19 Jun 2023

Company Information

International Rescue Committee (IRC)

Address : 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar

Web :

Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Information Officer

International Rescue Committee (IRC)


Not specific

Job Context

  • The IRC’s Protection and Rule of Law (PRoL) program in Bangladesh helps to restore the dignity of individuals by providing them with a voice to claim their rights and entitlements, supporting them to seek remedies for their claims, and empowering them to hold justice institutions—informal or formal—to account.
  • The IRC collects, verifies, and analyses client-oriented and protection concerning information, creating awareness and providing information through the Signpost program. Two-way communication approach to provide responsive and accessible information to humanitarian communities, refugees, asylum seekers, and crisis-affected communities around the world. Aligned with the IRC’s innovative Signpost program two-way communication approach, the IRC in Bangladesh program will take a broad approach to address information needs in refugee camps and host communities. IRC is seeking an Information Officer – social media under the direct supervision of the Senior Information Officer. The Information Officer- social media will provide the necessary information for the refugees/host community and collect client feedback and responses
  • Work Location: Coxsbazar ( Ukhiya, Teknaf)
  • Contract Length: Till January 15, 2024

Job Responsibilities

  • Collaborate with the Editorial Manager, Senior Information Officer and the frontline staff team to acquire required information, analyze, and prepare to disseminate and responsively provide to the clients through client-oriented and protection concerns related to community awareness (in the host and refugee community).
  • Analyze information gaps amongst communities (host and refugee populations) to feed into future content creation.
  • Response to the questions/queries/feedback received at the information hub or from households through online/offline information platforms (containing articles and service maps) and Communication with Communities guidelines with the help of experts team and moderation.
  • Follow protocol to escalate any communication from vulnerable cases to Protection Specialists.
  • Regularly update the clients’ details, provide services in the IRC database system, and follow up systematically.
  • Support the Editorial manager with translations or content development in the Bangla language and develop IEC materials and social media content.
  • Assist in coordinating with Local Government Authority to set up an information hub at the Union Digital Centre.
  • Moderate the Social Media Platforms of SignPost Bangladesh.
  • Assist in producing weekly/monthly/quarterly reports and project progress reports, i.e., success stories.
  • Share opinions, feedback, cultural awareness, contextual knowledge, and learning with the wider team on an ongoing basis, and conduct local level advocacy.
  • Keep up to date with all the new information, put it out on an ongoing basis, and attend regular training as required.
  • Assist in implementing the community-based protection and collecting the protection concern/trends through FGD, KII, Household Survey, and Observation.
  • Facilitate different capacity building initiatives for the CBP, volunteers, community leaders, and service providers.
  • Any other tasks assigned by the supervisor

Employment Status

Full-time, Contractual

Educational Requirements

  • Bachelor’s degree in social work or related field or advanced relevant technical knowledge (e.g., media, journalism, communication).

Experience Requirements

  • At least 2 year(s)

Additional Requirements

  • Age 18 to 60 years
  • Minimum of 2 years of professional experience working ideally with refugees or displaced people in protection or a related field.
  • Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications.
  • An understanding of the power and importance of accurate information and the ability to exercise excellent judgment in ensuring all answers are accurate.
  • Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
  • Strong analytic problem-solving skills.
  • Ability to work both independently and in a dynamic, cross-functional team.
  • Demonstrated ability to work effectively with stakeholders at all levels.
  • A team player.
  • Fantastic attention to detail.
  • Strong computer proficiency and well-acquainted with basic software tools – navigate autonomously in Windows, Android, Microsoft Office Suite, Google Docs, and Social Media Administration
  • Good communication skills, both verbal and written, in English and Bengali.
  • Sound knowledge of the Chittagonian dialect and culture will be preferred.
  • Person with disability are encouraged to apply

Job Location

Cox’s Bazar (Teknaf, Ukhia)



Compensation & Other Benefits

  • Mobile bill, Weekly 2 holidays, Insurance, Gratuity
  • 2 retention benefits in a year equivalent to two basic salaries

Job Source Online Job Posting.

Published on: 19 Jun 2023

Not specific

Employment Status: Full-time, Contractual

Experience: At least 2 year(s)

Age: Age 18 to 60 years

Job Location: Cox’s Bazar (Teknaf, Ukhia)

Salary: Negotiable

Application Deadline: 28 Jun 2023

Applicants are encouraged to submit Video Resume

Read Before Apply

Standard of Professional ConductIRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others. Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure

Application Deadline : 28 Jun 2023

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