Executive, Call Center Representative

Published On

24 Aug 2023

Company Information

Max Management & Services Ltd.

Address : Address- Tower Hamlet, (3rd Floor), 16 Kemal Ataturk Avenue, Banani, Dhaka-1213

Business : An ISO 9001:2008 Certified, Govt. Approved RL No-1084
An ISO certified Manpower Recruitment Company Dhaka. Bangladesh

Executive, Call Center Representative

Max Management & Services Ltd.

Vacancy

4

Job Context

    Max Management & Services is a government authorized overseas manpower recruiting agency.

Job Responsibilities

  • Answer incoming calls and respond to customer inquiries promptly, professionally, and courteously.
  • Provide accurate information about products, services, and company policies.
  • Identify and troubleshoot customer issues, complaints, or concerns in a timely manner.
  • Escalate complex problems to supervisors or other departments when necessary, ensuring resolution and follow-up.
  • Maintain accurate and detailed records of customer interactions, inquiries, and complaints using designated systems or software.
  • Update customer information and communication preferences as needed..
  • Maintain a high level of quality in all customer interactions, ensuring professionalism and compliance with company policies.
  • Proactively reach out to customers to gather feedback and address potential issues.


Employment Status

Full-time

Workplace

  • Work at office


Educational Requirements

  • Bachelor of Business Administration (BBA) in Marketing

Experience Requirements

  • 1 to 5 year(s)
  • The applicants should have experience in the following area(s):
    Tour and Travel Agency, Call Center, Customer Care
  • Freshers are also encouraged to apply.


Additional Requirements

  • Age 20 to 30 years
  • Only males are allowed to apply

Job Location

Dhaka (Banani)

Salary

    Tk. 15000 – 18000 (Monthly)

Compensation & Other Benefits

  • Performance bonus, Profit share
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Job Source

Bdjobs.com Online Job Posting.

Published on: 24 Aug 2023

Vacancy: 
4

Employment Status: Full-time

Experience: 1 to 5 year(s)

Gender: Only males are allowed to apply

Age: Age 20 to 30 years

Job Location: Dhaka (Banani)

Salary: Tk. 15000 – 18000 (Monthly)

Application Deadline: 23 Sep 2023


Applicants are encouraged to submit Video Resume

Read Before Apply

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure





Application Deadline : 23 Sep 2023

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