Deputy Manager, Clinical Services

Published On

24 Aug 2023

Company Information

Surjer Hashi Network

Address : Abedin Tower, level 6, 35 Banani C/A, Dhaka – 1213, Bangladesh

Deputy Manager, Clinical Services

Surjer Hashi Network


Not specific

Job Context

  • Surjer Hashi Network (SHN) is a not-for-profit company limited by guarantee. Its mission is to offer high quality, customer-oriented and affordable healthcare services for all Bangladeshis, while its vision is to grow into a sustainable enterprise. Although it primarily aims to serve the underprivileged, SHN is committed to improve the health and welfare of all groups irrespective of their income, gender, and age. With a focus on mother and child healthcare, and family planning, SHN is gradually expanding into general health services. The Company complements government efforts in the areas of TB screening, EPI and Covid-19 vaccination efforts. To lead this challenging journey SHN invites applications from competent and potential talents for the above position to be located at SHN Head quarter.
  • The Deputy Manager, Clinical Services will be responsible for service systems at assigned SHN clinics and their Satellites. Service systems refers to ensuring efficient client flow patterns, quality assurance, adverse event reporting and investigations, medical record documentation, client information and informed choice, infection prevention practices, drug and medicine supplies, client feedback and clinic equipment. This will be done by working with SHN clinic staff; service providers and clinic managers to ensure that SHN clinics are providing high quality health services in the most efficient way possible.

Job Responsibilities

  • Overall responsibility for the delivery of services in SHN clinics.
  • Ensuring the implementation of SHN quality improvement and quality assurance systems.
  • Working with clinic staff and other SHN technical staff to develop, and where required, implement technical assistance plans, training and other staff development approaches to increase service quality and efficiency.
  • Ensure that all SHN clinic staff are following SHN service delivery and clinic management protocols.
  • Ensure that SHN service providers know how to enter data in the SHN HMIS and Electronic Medical Records Systems.
  • Ensure that counseling and informed consent and choice for family planning clients is followed so that family planning clients are making informed choices about contraceptive methods.
  • Lead adverse event investigations and reporting.
  • Represent SHN at local meetings related to service delivery.
  • Work with other SHN staff on the introduction of new SHN services.
  • Participate in and contribute to the development of reports, work plans, and other SHN documents.
  • Other duties as assigned by the supervisor.

Employment Status



  • Work at office

Educational Requirements

  • Bachelor of Medicine and Bachelor of Surgery(MBBS)

Experience Requirements

  • 3 to 5 year(s)

Additional Requirements

  • Age at least 30 years
  • Recent service provider experience in maternal child health, including labor and delivery including cesarean sections, or family planning.
  • Experience working with private health service delivery preferred.
  • Willingness to spend a minimum of 60% time working in SHN clinics.
  • Demonstrated ability to communicate clearly and concisely both orally and in writing in both Bangla and English.
  • Ability to work both independently and as part of a team.
  • Demonstrated integrity, independent thinking, judgment, and respect for others.
  • Licensed to practice medicine in Bangladesh.

Job Location

Dhaka (Banani)



Compensation & Other Benefits

  • Weekly 2 holidays
  • Festival Bonus: 2

Job Source Online Job Posting.

Published on: 24 Aug 2023

Not specific

Employment Status: Contractual

Experience: 3 to 5 year(s)

Age: Age at least 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Application Deadline: 30 Aug 2023

Read Before Apply

A competitive pay package will be provided to the highly deserving candidate.We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.This is an open circular and as such selection processes will continue till the position is filled. Qualified and interested candidates are advised to apply immediately.

*Photograph must be enclosed with the resume.

Apply Procedure

Application Deadline : 30 Aug 2023

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