Case Management Officer, Migration Programme ( Project Staff)

Published On

14 Aug 2023

Company Information


Address : BRAC Centre, 75 Mohakhali, Dhaka-1212

Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Case Management Officer, Migration Programme ( Project Staff)



Not specific

Job Responsibilities

  • Ensuring Post arrival and post return services to the returnee migrants in coordination with BRAC Migration Welfare Center and Migration and Reintegration Support Center under Sustainable Reintegration of Bangladesh Returnees Project Phase II.
  • Managing Migration and Reintegration Support Center activities under Sustainable Reintegration of Bangladesh Returnees Project Phase II.
  • Pre departure communication with the migrant from the destination country.
  • Coordination support services with BRAC Migration Welfare Center, Airport Administration (Civil Aviation Authority), Law enforcement agencies, Probashi Kallyan Desk, BMET, Wage Earners Welfare Board, District Employment and Manpower Offices etc.
  • Assisting in Migration Programme related activities under different projects in different locations.
  • Determines Returnee’s requirements by completing intake interviews; determine service objectives, and plans.
  • Coordinating services being provided; arranging resources, including, meet and greet at the port of arrival, emergency medical treatment, onward transportation, communication with family members, reunification with family members, referral support services and escort to accommodation facilities.
  • Maintains returnees’ records by reviewing case notes; logging events and progress.
  • Prepares reports by collecting, analyzing, and summarizing returnee data in online and paper-based system.
  • Answering telephone enquiries, letters and emails from returnees and their family members and offering advice directly to them.
  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Employment Status


Educational Requirements

  • Bachelors/ Masters in Preferably International Relations/ development studies/ Sociology/ Social work or any other relevant discipline with minimum 2nd division/ class or equivalent GPA/ CGPA in all academic examinations from any recognised university.

Experience Requirements

  • At least 1 year(s)

Additional Requirements

  • Age at least 18 years
  • 1 years’ experience in the NGO/ Non-profit organisations/ Humanitarian field.
  • Ability to work under pressure.
  • Willingness to travel in project locations.
  • Multi-Layer Team management
  • Community mobilization activities facilitation and management
  • Communications skills and Reporting skill
  • MS Excel, MS Word, MS Powerpoint skill

Job Location

Anywhere in Bangladesh



Compensation & Other Benefits

  • Festival Bonus, Health and Life Insurance,

Job Source Online Job Posting.

Published on: 14 Aug 2023

Not specific

Employment Status: Full-time

Experience: At least 1 year(s)

Age: Age at least 18 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Application Deadline: 20 Aug 2023

Applicants are encouraged to submit Video Resume

Read Before Apply

BRAC believes that everyone we work with including our staff, programme participants, partners, and the communities have the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation. We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic condition. As an equal-opportunity employer, we actively encourage applications from gender-diverse individuals and people with disabilities.

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure

Application Deadline : 20 Aug 2023

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