Call Center Executive

Published On

18 Jun 2023

Company Information

ACE AUTOS (Pvt.) Ltd.

Address : 204/A Gulshan Tejgaon Link Road, Dhaka 1208

Web : www.haval.com.bd, www.facebook.com/havalbangladesh

Business : HAVAL is all about freedom of choice — whether it’s our people or our products. Combined with our entrepreneurial spirit, it’s what’s driven our phenomenal success. With robust positions in each of our regional markets, our future looks equally bright too.

HAVAL is a specialist manufacturer of premium SUVs and is the No.1 SUV brand in China (the world’s largest automotive market) and has been for the past 15 years. With over 7 million global customers, last year HAVAL was the world’s 10th largest SUV manufacturer outselling Mercedes, BMW and Mitsubishi SUVs. Our success is due to a combination of commitment, passion and listening to our customers. We utilize the best features, safety and technologies from around the globe to produce world class SUVs.

In March 2018, Brand Finance, an international brand value evaluation authority, released the Top 100 Most Valuable Auto Brands 2018. HAVAL brand surpassed the prestigious international brands such as Ferrari and Aston Martin, rising to 16th place and becoming the most valuable Chinese auto brand.

HAVAL vehicles are well proportioned, have a strong street presence and a sense of balance and poise. Our interiors are beautifully designed, with ergonomics, visual and tactile appeal being our priorities. We use a combination of materials and textures that excite the senses and create an air of understated elegance and quality, such as French double stitching leather seats, Audi inspired gear console and an All-Terrain control system used in Ford.

Recently HAVAL Motors has appointed Phil Simmons as their new global Design Director and VP. Phil was previously the Design Director for Land Rover where he led the creation of the 2018 Range Rover and Range Rover Sport, 2017 Range Rover Velar and 2016 Range Rover Evoque, Discovery and Discovery Sport.

With a history of 23 years` trusted service in the automobile industry, Ace Autos, the Exclusive Distributor of Haval in Bangladesh, is confident to take it to a new level in the coming years! In that direction, we are looking for a resourceful, energetic, and ambitious team to achieve our Mission, Vision!

Call Center Executive

ACE AUTOS (Pvt.) Ltd.

Vacancy

Not specific

Job Responsibilities

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies


Employment Status

Full-time

Workplace

  • Work at office


Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 1 to 5 year(s)
  • The applicants should have experience in the following area(s):
    Automobile, Call Center


Additional Requirements

  • Age 23 to 35 years
  • Both males and females are allowed to apply

Job Location

Dhaka

Salary

    Negotiable

Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Performance bonus, Profit share, Provident fund
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Half Yearly
  • Festival Bonus: 2


Job Source

Bdjobs.com Online Job Posting.

Published on: 18 Jun 2023

Vacancy: 
Not specific

Employment Status: Full-time

Experience: 1 to 5 year(s)

Gender: Both males and females are allowed to apply

Age: Age 23 to 35 years

Job Location: Dhaka

Salary: Negotiable

Application Deadline: 30 Jun 2023


Applicants are encouraged to submit Video Resume

Read Before Apply

Applicants are encouraged to submit Video Resume.

*Photograph must be enclosed with the resume.

Apply Procedure





Application Deadline : 30 Jun 2023

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