Air Ticketing & Reservation Executive

Published On

26 Aug 2023

Company Information

Shopno Tour

Address : Green Square, House: 1/B (Level 2A-3A & 3B)
Road: 8, Gulshan-1, Dhaka-1212

Air Ticketing & Reservation Executive

Shopno Tour

Vacancy

10

Job Context

  • We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
  • To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
  • You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients

Job Responsibilities

  • Airline Ticketing & reservation (Domestic & International).
  • Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
  • Dealing with customer complaints and requests effectively and courteously.
  • Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
  • Making invoices & maintain ticketing and visa-related accounts.
  • Manage corporate clients through emails/text and other ways of communication.
  • Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
  • Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
  • Having experience on group ticket arrangement is advantageous.
  • Experience of handing IATA is a must.
  • Any other duties assigned by the Management.
  • Good relationship with Local and Foreign Airlines in Bangladesh


Employment Status

Full-time

Workplace

  • Work at office


Educational Requirements

  • Bachelor degree in any discipline
  • Bachelor degree in any discipline
  • Travel & Tourism Diploma
  • University of Dhaka students will get preference
  • Preferred Professional Certification: Travels and Tourism, IATA
  • Training/Trade Course: Travel, Ticketing
  • Skills Required: Air Ticketing and flight booking
  • Skills Required: Computer skill, English Language, Gelileo, Visa Processing

Experience Requirements

  • 2 to 6 year(s)
  • The applicants should have experience in the following business area(s):
    Travel Agent


Additional Requirements

  • Age 22 to 35 years
  • Both males and females are allowed to apply
  • Good Communication Skill

Job Location

Dhaka (Gulshan)

Salary

  • Negotiable
  • Negotiable
    Incentives


Job Source

Bdjobs.com Online Job Posting.

Published on: 26 Aug 2023

Vacancy: 
10

Employment Status: Full-time

Experience: 2 to 6 year(s)

Gender: Both males and females are allowed to apply

Age: Age 22 to 35 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Application Deadline: 30 Aug 2023

Read Before Apply

Airline Ticketing & reservation (Domestic & International).
Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
Dealing with customer complaints and requests effectively and courteously.
Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.

*Photograph must be enclosed with the resume.

Apply Procedures


Email

Send your CV to [email protected]
or to Email your CV from MY BDJOBS account.



Application Deadline : 30 Aug 2023

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